Building your brand identity

October 26th 2024 By Pic PR 5 minute read

When it comes to crafting a brand identity, it’s not just about picking the right logo, colours, or font (though, yes, those matter a lot). It's about creating a personality, a vibe, a je ne sais quoi that makes your brand recognisable and memorable. A strong brand identity goes beyond aesthetics – it's about telling a story, creating a connection, and establishing trust. So, let's dive into how to build a brand identity that doesn’t just look good but resonates with your audience.

Step 1: Define what’s at your brand’s core

Every brand identity starts with one question: Who are we? No, not in an amnesia style way, who are we. Work out what it means to be you. Are you all about tradition and reliability? Maybe you’re all about innovation and fun? Begin with these foundational elements and try and work out the following:

Purpose – Just what is it all for? Why does your brand exist? What problem are you solving, and how do you add value to people’s lives? It will help give you the necessary roots from which to grow.
Vision – Where are you going? What are your future goals? You need a destination, or why even set off? Get a vision lined up, and it will give you direction.
Mission – How does your brand fulfil its purpose? It’s all very well having a reason to exist, but you’re looking to achieve something.
Values – What principles guide your brand's actions?

See this as an internal compass guiding your decisions and the ethos you’re sharing with your audience. Clarity on these elements gives direction and cohesion to everything else you create. Don’t like something? Don’t do it! Don’t like someone’s approach? Don’t work with them! You get the gist.

Next, you need to understand who you’re talking to. Your audience isn’t just a demographic; they’re real people with real preferences, dislikes and quirks, so you need to be aware of them if you’re play to them. Do your research to find this out – conduct surveys, create personas, listen closely to what they’re saying on social media. Hang out where your audience is.

  • Develop personas – Pull together profiles of your ideal customers, detailing everything from age and interests to shopping habits and values. This will help you build the picture.
  • Identify pain points – What challenges does your audience face that your brand can solve?
  • Understand their preferences – If your target audience loves TikTok but you’re spamming LinkedIn, there’s a mismatch.

Your brand identity should resonate with these people specifically, creating a sense of belonging or shared values.

Step 3: Create a visual identity

Visual identity is how your brand appears at first glance – and first impressions count. Make your brand memorable, but in a good way. Here’s what you need to tick off:

  • Logo – A simple, versatile logo is best. Something that looks just as good on a business card as on a billboard.
  • Colour palette – Choose colours that reflect your brand’s personality. Blues can suggest trustworthiness; reds, energy; greens, health or nature; yellow bananas. Or something like that.
  • Typography – Fonts convey personality. A clean, sans-serif font can be professional, while a quirky, handwritten style can feel more playful. Spiky gothic text? Maybe not the vibe for a parenting brand, but who are we to judge?
  • Imagery – Your images should align with your brand’s tone and audience preferences. Are they moody, dramatic photos or bright, cheerful shots? These elements should be consistent across all platforms. Picture your brand’s Instagram, website and even its office signage – consistency is what makes a brand visually ‘sticky’ and instantly recognisable. Too much variety and no one will remember you.

Step 4: Develop a distinct voice

Your brand voice is the personality behind the words you use. A strong voice resonates with audiences and sets the tone of your communications. Think of it as the way you speak to people:

 

  • Choose your tone – Is your brand friendly and casual or formal and expert? For example, if you’re targeting young adults, a conversational tone may work wonders. But if you're aiming for a high-end, luxury vibe? A more polished tone is probably best.
  • Establish key phrases – Your brand should have catchphrases or specific language that feels unique. This could be a signature sign-off or an inspiring tagline.
  • Adapt your tone across platforms – Social media allows for more personality, while formal reports might require a toned-down approach. Adapt without losing your core voice.

Every tweet, blog post, or newsletter is an opportunity to reinforce that voice, making your brand feel cohesive across all touchpoints.

In today’s digital world, people crave authenticity. Brands that are genuine, transparent and unafraid to show some vulnerability connect on a deeper level. Avoid stock responses and overly curated content, and instead:

  •  Share behind-the-scenes content – Show the real people behind the brand.
  •  Own up to mistakes – Address slip-ups with honesty and transparency. Slip-ups are a big part of PR too. Don’t be afraid to say sorry when you’ve messed up.
  • Share user-generated content – Nothing builds trust like letting your customers speak for you.
Authenticity is more than just a buzzword; it’s a way to build loyalty and a sense of community with your audience.

Step 6: Consistency is king

Your brand identity should be consistent across every interaction. From website design to customer service, every touchpoint matters. Create a brand guide covering everything from your visual elements to tone guidelines, ensuring everyone on your team is on the same page.

 
 Step 7: Evolve with purpose

Brands aren’t static; they grow and evolve. Staying relevant means adapting over time, but any changes should feel intentional and true to your core. Evolving doesn’t mean abandoning your identity – it’s more about refining and staying aligned with your audience’s shifting needs.

 

Ultimately, a strong brand identity isn’t built overnight. It’s about defining who you are, connecting authentically with your audience and staying consistent. Done right, a memorable brand identity transforms casual customers into devoted fans. That’s the magic of brand-building.
 

So, crack on – tell your story, make your mark and let your brand identity become the beating heart of your business.

 

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